All items undergo rigorous quality control and are packed with care and attention. We hope you love your products! However, if for any reason you wish to return a product to us please do so within 14 days of the despatch date. To receive a full refund, items must not have been used and must be returned to us with their original packaging intact.

How do I return my item?

All you need to do is follow these simple steps:

  1. Pack everything up nice and securely and include the despatch note (or a copy) that you received with your order.
  2. State the reason for your return.
  3. Post back to us at the following address:
L’Action Paris Returns
Trent House
2 Wortley Moor Lane
LS12 4JD
We recommend you obtain proof of postage. Please note that we are unable to refund delivery charges.

How long does it take to get a refund?

As soon as we receive your return we will issue a refund via your original method of payment (card or PayPal). Refunds are subject to standard bank clearing times and can take up to 7 working days to show on your account.

Any questions we haven’t answered?

You can always contact us at - we are happy to help and love to hear from you!